Principle and Scope of Application

This privacy notice relates to the processing of personal data in connection with visits to the websites at www.plasmabiotech.ch. In order to use our websites and the associated online services or online applications (collectively referred to as "Services"), we process your personal data (hereinafter also referred to as "Data"). Please note that this privacy notice does not apply to websites of other providers to which our website may link.

Personal data refers to information relating to an identified or identifiable natural person. Certain categories of particularly sensitive personal data, such as health data, are subject to special protection under specific legal provisions. The term "processing" covers all operations relating to your data, including collection, storage, use, disclosure, archiving, or deletion. When processing data, we comply with the Federal Act on Data Protection (FADP), the corresponding implementing ordinance (DPO), and other applicable data protection laws (e.g. the European General Data Protection Regulation, GDPR), where applicable.

Below we explain which data we collect, for what purpose we use it, and what rights you have with respect to your data. If you transmit data about third parties to us, we assume that you are authorized to do so and that the transmitted data is correct. We therefore ask you to inform the relevant third parties about our processing of their data and to provide them with a copy of this privacy notice or the relevant product information. Should we point you to an updated version of these documents, we ask that you also pass on these new versions.

Our employees are regularly trained on data protection matters and are subject to confidentiality obligations. Compliance with data protection regulations is also monitored by our data protection office.

Responsible Parties and Contact

Responsible for the data processing described in this privacy policy:

Swiss Plasmabiotech GmbH Chimligasse 8603 Schwerzenbach

For questions and concerns regarding the processing of your data and your data protection rights vis-à-vis us, please contact:

Swiss Plasmabiotech GmbH Data Protection Office Chimligasse 8603 Schwerzenbach Email: info@plasmabiotech.ch

Data Processed

We place great importance on protecting your personal data. When using our website and services, we primarily process the data necessary for use that you provide to us, as well as information we collect directly (see below).

When using our website and services, we collect metadata such as information about your browser (type and version), your device type (e.g. smartphone or tablet), and your IP address. We also collect access data, also known as log data. This includes the name of the website accessed, date and time of access, the amount of data transferred, notification of successful retrieval, information about the operating system, and details of the last website visited.

We only store and process further personal data about you if you provide it to us in the course of using services and tools (e.g. contact form). Further data protection information for specific tools can be found, where applicable, further below in this privacy policy.

Purpose

We process your data exclusively for the purposes we communicated to you when collecting your data, as well as for other purposes compatible with these objectives. Further information on the basis of our data processing can be found further below in this privacy policy.

Processing of Data

We process your data for various purposes related to communicating with you. This includes, in particular, responding to inquiries, asserting your rights, and contacting you with follow-up questions. For this we primarily use communication data and master data, as well as registration data relating to offers and services you use. This data may be stored for documentation purposes, training, quality assurance, and follow-up inquiries.

We also process data for marketing purposes and to maintain customer relationships. We may send general or personalized information about our offerings to our users, for example in the form of occasional contacts by email, mail, or telephone, as well as via other channels for which we have your contact information. You have the option at any time to decline such contacts or to refuse or withdraw your consent to being contacted for advertising purposes. With your consent, we can tailor our online offering more specifically to the needs of our users.

We may also use your data for market research, to improve our online offering and services, and possibly for product development.

Finally, we may also store and process your data for security reasons and for access control on our website.

Log Files

We primarily use data to create server log files in order to carry out statistical analyses for the operation of the website, to ensure the security of the IT systems, and to optimize the website. For this we primarily use log data. The legal basis for this data processing is our legitimate interest in providing you with a secure and smooth user experience at all times. We also reserve the right to subsequently review the log data if there are concrete indications of unlawful use.

Contact Form

If you contact us via the contact form, we collect your contact details in order to process your inquiry and answer any follow-up questions. This data is transmitted in encrypted form.

If you have provided us with your email address or contacted us directly by email, we may also send you information related to the processing of your requests and questions by email.

The legal basis for processing your data is based on our legitimate interest in being able to process your online inquiry efficiently and effectively. If the purpose of the email contact is to conclude a contract, the data processing is based on the initiation of this contractual relationship.

Chat Function

If you use the live chat, we process your input in order to answer your inquiry. The content and purpose of the communication are determined by the message content or request you provide.

The legal basis for processing your data is based on our legitimate interest in providing you with attractive online advice on our website.

Newsletter

On our websites, you have the option to subscribe to our newsletter in order to be regularly informed about us and our offerings and services. When you sign up for the newsletter, your contact details from the input form are transmitted to us. By ordering the newsletter, you give us your consent and at the same time acknowledge our privacy notice.

The legal basis for processing your data is based on our legitimate interest in actively informing you with current information about us, based on the interest you expressed by signing up. You have the option at any time to withdraw your consent to receive the newsletter for the future. To do so, you can simply click on the corresponding link at the end of each newsletter sent to you.

Double Opt-In

To guarantee the security of your data, we use the double opt-in procedure. This means that after you sign up for the newsletter, we send you an email to the address you provided with a confirmation link. The address will only be released for the newsletter distribution list after you click on this link. Signing up for the newsletter therefore requires your consent.

Bexio

Customer data from our website may be integrated into Bexio (Bexio AG, Alte Jonastrasse 24, 8640 Rapperswil, Switzerland). This is primarily the case when a contractual relationship arises between us. The data may be stored in Bexio to increase efficiency.

The legal basis for processing your data is based on our legitimate interest in optimizing processes. Further information on the data protection provisions in Bexio can be found at the following link: www.bexio.com/de-CH/richtlinien/datenschutz

Marketing

We may use your data to occasionally inform you about news, new products, services, or other offerings from us and possibly our partners that may be of interest to you.

If you do not wish to consent to the use of your data for marketing purposes, you can inform us accordingly, or refuse or withdraw your consent to receiving marketing information.

Booking Appointments Online

We may offer you services on our website for which providing personal data may be mandatory. One example of such a service is the online scheduling of consultation or advisory appointments. In these cases, we primarily process master and communication data, as well as, in some cases, further information necessary to process your request. We may also store your data in order to be able to refer to it in subsequent communications. We can further support you by contacting you when using our services.

The legal basis for processing your data is based on our legitimate interest in being able to offer you an attractive service for online appointment coordination. You can withdraw your consent at any time. The lawfulness of the processing of your data up until the withdrawal of consent is not affected by the withdrawal.

Cookie Preferences

We provide you with the option to adjust the use of cookies on our website to your needs via the Cookie Preference Center, or to withdraw your consent to the use of cookies. Additionally, most browsers offer the option to be warned/informed when cookies are set, or to block cookies entirely. If you would like a complete and current overview of all third-party access to your browser, specific browser plugins provide this function.

Our website or other online publications by us may embed third-party content, for example maps from Google Maps, fonts from Google Fonts, or videos from Vimeo. As a result, your IP address is communicated to these providers. Certain external services may only be activated after your explicit confirmation.

We embed this external content in order to provide you with useful information or functions, or to optimize your user experience. No further data processing takes place on our part. Our legitimate interest in offering you this content or functionality is thus the legal basis for this data processing.

We strive to embed only such external providers where your IP address is used exclusively for delivering the content. However, we have no influence over possible storage and processing of your IP address by third-party providers. For this reason, we refer to the privacy policy of the respective service for data processing by the relevant third-party provider. Further information on individual privacy settings can be found in this section.

Google Analytics

We may use Google Analytics and Google Tag Manager on our website. These are a web analytics service and a supporting tool provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

Google Analytics uses cookies to analyze your use of our website. The usage data generated by the service is by default transmitted to and stored on servers in a Google data center. It is possible that Google Analytics and Google Tag Manager collect additional personal data and that this data is shared by Google with third parties, insofar as this is legally required or if third parties process the data on behalf of Google. We ourselves do not share any personal data with Google without your consent.

The legal basis for processing your data is based on our legitimate interest in analyzing user behavior to optimize our offering. Further information on Google Analytics and Google Tag Manager can be found at the following link: support.google.com/tagmanager/?hl=de#topic=3441530

IP Anonymization

Your IP address is anonymized by default on our website before being transmitted to Google. This is done by transmitting your address only in a shortened form. In exceptional cases, it may occur that your address is transmitted in full and only shortened at Google's data center.

Google Ads Conversion Tracking

We may use Google Ads in conjunction with Google Conversion Tracking on our website. This service is offered by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland), a subsidiary of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). If you arrive at our website via a Google ad, Google Ads places a cookie on your device. If you visit certain pages of our website, Google and we can recognize from the cookie that you clicked on the ad and were redirected to the relevant page. Each Google Ads customer receives its own cookie, which is, however, not used for personal identification.

The information collected through the conversion cookie is used to create conversion statistics for Google Ads customers and to analyze your browsing behavior for marketing purposes. This allows us to tailor our advertising offers to your interests. However, no personal information is transmitted that would allow you to be directly identified.

The legal basis for processing your data is based on our legitimate interest in better tailoring our advertising offers to our users. Further information on conversion tracking as well as general details on Google Ads and the Google Marketing Platform can be found at the following links:

• support.google.com/google-ads/answer/6095821?hl=de
• ads.google.com/home/
• marketingplatform.google.com/about/

Google Maps

We may integrate map material and services from Google Maps on our website. When using our website in Switzerland or the European Economic Area (EEA), the map services are provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). When using our site in another country, the service is provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). The integration of Google Maps on our websites allows us, for example, to display an interactive map directly on our site, making it easier for you to locate addresses we publish geographically.

When using Google Maps, your IP address is communicated to Google. Google may link your data to your Google user account if you are logged in at that time. If you do not wish for such a link to your Google account, you have the option to log out of Google Maps in your Google account.

The legal basis for processing your data is based on our legitimate interest in providing you with useful information, facilitating location-based searches, and automatically supplementing address data.

Further information on Google Maps can be found at the following link: blog.google/products/maps/

Google Remarketing

We may integrate Google remarketing services on our site. These services are provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland), a subsidiary of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

To present you with interest-based advertisements within the Google advertising network when you visit our website, Google Remarketing uses cookies. This allows advertisements to be shown to you on other websites that are also part of the Google advertising network, based on content you previously viewed on our website. If you do not wish to use Google's remarketing function, you can deactivate it through the appropriate settings at Google. We do not share any personal data with Google without your consent.

The legal basis for processing your data is based on our legitimate interest in better tailoring our advertising offers to our users. Further information on Google Remarketing can be found at the following link: support.google.com/google-ads/answer/2453998?hl=de

Social Media Plugins

We may integrate services from various social media platforms on our website, which are usually identifiable by the corresponding company or network logos.

When using these services, your IP address is communicated to their provider. The providers may link your data to your social media user account via the IP address, if you are logged in at that time. It is also possible that your IP address is stored by the providers even when logged out or without a corresponding social media account.

The legal basis for processing your data is based on our legitimate interest in providing you with attractive social media-related tools on our website.

Your Rights

In accordance with applicable data protection law and under certain conditions, you have the following rights:

Right to information: You may request information from us as to whether we process your personal data and, if so, what data this involves.

Right to rectification: You may request that we correct inaccurate data or complete incomplete data.

Right to erasure: You may request the deletion of your data. Please note, however, that certain legal provisions or legitimate interests may limit our obligation to delete data.

Right to data portability: Under certain conditions, you may request that we provide you with the data you have provided to us in a structured, commonly used, and machine-readable format.

Right to withdraw consent: If data processing is based on your consent, you may withdraw this consent at any time. Please note that withdrawal does not affect the lawfulness of data processing carried out up until the withdrawal.

Right to object: Under certain circumstances, you have the right to object to the processing of your data, in particular for direct marketing purposes or purposes based on legitimate interests.

Right to complain: If you are not satisfied with how we handle your data, you have the right to contact our data protection officer or the competent data protection supervisory authority at edoeb.admin.ch.

Please note that these rights are subject to legal conditions, and exceptions and restrictions may apply. To exercise your rights, you can contact us in writing or by email at the address below.

Swiss Plasmabiotech GmbH Data Protection Office Chimligasse 8603 Schwerzenbach Email: info@plasmabiotech.ch

SSL

Due to the technical structure of the internet as an open network, secure transmission of your data cannot be guaranteed in all cases. If you send your personal data to us, this is always done at your own risk.

To ensure the protection of your transmitted data, we use encryption mechanisms in accordance with current security standards (Transport Layer Security, TLS). TLS is a protocol for secure data transmission over the internet and is supported by most browsers. It uses the public-key method, whereby data is encrypted with a publicly accessible key and can only be decrypted with a specific private key. Most browsers indicate whether a connection is secure by means of a key symbol or padlock icon.

We take various technical and organizational security measures to ensure the protection of your data within our system. Nevertheless, we would like to point out that despite these measures, there remains a risk of data loss, unauthorized access to, or manipulation of data by third parties. Please also note that certain network segments and your computer lie outside our controllable security domain. As a user, you are responsible for informing yourself about necessary security measures and taking the required steps within your sphere of influence. Liability on our part for damages resulting from data loss or manipulation is generally excluded.

Data Retention

We store your data only for as long as necessary for the purposes stated by us, or as long as we are legally or contractually obligated to do so. Data that is no longer necessary for the stated purposes in the future is deleted or, alternatively, anonymized by us as part of our regular data maintenance.

Update

This privacy notice is not part of any contract and may be amended by us at any time. The version published here shall apply.

Last updated on September 2, 2024